Accepting New Clients for Q1

AI Customer Support
Bots That Actually Solve Tickets

Done-for-you automation bots built in Voiceflow, trained on your policies, and integrated with your tools. Reduce ticket volume, reply instantly 24/7, and hand off cleanly when humans are needed.

0/7 Instant Response
0% Cost Reduction
0s Wait Time
0% Lead Capture

The Old Way vs. The Mervix Way

Stop burning cash on repetitive tasks.

Manual Support

  • Expensive hiring & training costs
  • Human error & inconsistent replies
  • Limited by business hours (9-5)
  • Slow lead follow-up kills conversions

Mervix Automation

  • One-time setup, infinite scaling
  • Perfect, on-brand responses every time
  • 24/7 Availability, 365 days a year
  • Instant lead qualification & booking
Our Expertise

Automation Bots Built for Support + Ops

Customer Support Agent

Answers FAQs, tracks orders, edits customer details, handles returns, and escalates edge-cases. Built with a proper knowledge base + guardrails, not a generic chatbot.

  • Shopify / HubSpot / Zendesk integrations
  • Human handoff + ticket routing
  • Analytics + optimisation
See plans

Booking + Operations Bot

Captures lead details, qualifies, books appointments, updates CRMs, and triggers follow-up automations. Ideal for trades, clinics, agencies, and service businesses.

  • Web + WhatsApp + Instagram DM
  • CRM sync + pipeline updates
  • Safe intent handling + audit logs
Book a build call
Fully custom chatbots built for your business

Plans that stay simple as you scale.

Choose a plan based on channels + volume. We handle strategy, build, integrations, testing, and ongoing optimisation — so your team stops repeating the same answers.

Included in every plan Discovery + conversation design Custom knowledge base API / CRM integrations Human handoff QA + launch support
Monthly Annual Save 15%

What you get

Custom bot builds
done-for-you
Channels
web / WhatsApp / IG
Monthly messages
usage
API + CRM integrations
connect systems
Knowledge base sources
docs / URLs
Human handoff
team routing
Analytics + optimisation
improve ROI
Support & maintenance
peace of mind
Notes: WhatsApp conversation fees (Meta/Twilio) billed separately. API usage may affect costs for high-volume workloads.

Launch

for SMEs
£199/mo
One-time build fee: £750
1 bot
Web chat
15,000
Basic
Up to 2
Up to 25
Email support

Scale

ops + sales
£999/mo
One-time build fee: £3,000
5 bots
Omnichannel
200,000
Advanced
Up to 15
Up to 300
Dedicated Slack

Enterprise

SLA
Custom
Build fee: Custom
Unlimited
Omnichannel + voice
Unlimited
Custom
Unlimited
Unlimited
SLA + Solutions Architect

Boutique Service,
Enterprise Grade Tech.

We aren't a massive agency where you get lost in the shuffle. MervixAI is run by two dedicated automation specialists obsessed with efficiency.

When you work with us, you work directly with the builders. We analyze your unique workflow, architect the solution, and handle every technical integration personally.

The MervixAI Founding Team

Our Philosophy

"Automation shouldn't feel robotic. It should feel like magic. We build systems that are invisible to your customers but transformative for your bottom line."

Ready to scale?

Book a free discovery call. No hard sales, just strategy.